INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
What Is the Minimum Order Amount on MYAZtools.com?
There is no minimum order amount required at MYAZtools.com. We value every opportunity to serve our customers' needs.
Is Shopping on MYAZtools.com Secure?
Yes, our secure server software (SSL) employs advanced encryption technology to protect your personal information, including credit card details, name, and address. This ensures your data remains secure as it travels over the Internet.
Can International Customers Order from MYAZtools.com?
Absolutely! MYAZtools.com ships worldwide every day. For orders outside the United States, we require either PayPal details or a successful wire transfer before shipment. You can also purchase instruments from us at various specialty trade shows throughout the year.
How Can I Find a Specific Product?
You can search for products by entering their name in the search bar at the top of our website. Alternatively, browse through our surgical instrument categories to find items tailored to specific purposes. If you need assistance, feel free to call our customer service team.
What Materials Are Used to Make Your Surgical Instruments?
Our instruments are primarily crafted from German surgical stainless steel. We also offer instruments made from titanium, tungsten carbide, and chrome-plated materials.
Do You Offer Surgical Sets or Kits?
Yes, we provide a variety of surgical sets and kits designed for specific surgical needs.
What Sets MYAZtools.com Apart from Competitors?
We are both manufacturers and sellers, ensuring our instruments are made from high-quality German forged stainless steel and are ready for immediate delivery. Every instrument undergoes rigorous quality assurance testing.
Are Discounts Available for Bulk Orders?
Yes, we offer discounts on bulk purchases. Contact us for detailed information on available offers.
Can I Request an Instrument Not Listed on Your Website?
Yes, we can create custom instruments tailored to your exact specifications. Our expert engineering team will review your requirements to ensure the instrument is available. Contact our customer service team for further details.
Will you restock the items indicated as "out of stock?"
Restocking depends on availability. Please check back later or contact us for updates.
Will I receive the same product that I see in the picture?
Yes, the product will match the image, as all surgical instruments are precisely crafted and inspected. However, minor variations may occur due to manufacturing updates in design.
How can I return or exchange an item?
Visit our returns or exchange policy page for instructions, or contact customer service for assistance.
How Should I Clean My Instruments?
Follow our detailed "Procedure of Cleaning" guide to properly clean your surgical instruments, enhancing their stability, durability, and lifespan.
INFORMATION ABOUT US